FAQ

Questions, answered plainly

If yours isn't here, email support@seasoncenter.app — a person reads it.

Cost

Is it really free, or free-for-now?

Free, for real, for every coach and every parent. No trial clock, no roster cap, no feature held back behind a plan, and no credit card at signup.

The long-term plan is written out on the pricing page. The core team features stay free permanently. Any future revenue would come from local sponsorships a coach opts into, or paid tools for whole leagues — never from advertising, and never from charging a parent to see their own kid.

What's the catch?

The honest catch is that SeasonCenter is built and run by one person. It doesn't have a support team, a 99.99% uptime guarantee, or a sales rep. It has a working app and an email address that gets answered.

The other honest catch is on the features page: no live streaming, no payment collection, no league administration.

Will you start charging me later?

The core features a single team uses will not move behind a paywall. If a paid league-administration product is ever built, it will be new capability for organizations, not a fence around what you already use.

Getting started

How do I start a team?

Create an account, tap "Create a team," give it a name, an icon and a color. That's it — no league approval, no setup call.

Then add your first few games and turn on the features you want, like snack signups.

How do parents join?

Every team gets a short join code. Send it to your parents in the group text you already have. They sign up, choose "join with a code," enter it, and they're on the team.

As coach you can find the code on your team's home screen with a copy button, and review join requests before approving them.

Do parents have to download an app?

No. SeasonCenter runs in the browser on any phone, tablet or computer.

On iPhone and Android you can add it to your home screen and it opens with its own icon and no browser bar. Native App Store and Play Store versions are in progress but nothing is waiting on them.

Can I run more than one team?

Yes. Coach one team and be a parent on another, switching between them without signing out. Parents with kids on two teams get a combined family schedule.

Can I import my roster from a spreadsheet?

Not yet — roster entry is manual today. For a typical rec roster of ten to fifteen players it's a few minutes of typing, and parents fill in their own details when they join with the code.

Privacy & safety

My kid's name and photos are in here. How is that handled?

Accounts are for adults only — coaches, parents and guardians. Children don't create accounts and we don't knowingly collect information directly from a child.

Roster names, jersey numbers and team photos are visible only to approved members of that specific team. That's enforced by row-level rules in the database, not just by which screen you're on — a member of one team cannot query another team's data.

Coaches agree to get a parent's permission before adding a child's name or photo, and any parent can ask for a child's information to be removed at any time. Full details in the privacy policy.

Do you show ads or sell data?

No, and no. There is no ad network in the app, no ad-tracking cookies, and no third-party analytics trackers. Your team's content is not sold, rented, or used to train AI models.

Cookies are used only to keep you signed in.

What if someone posts something inappropriate in the chat?

A word filter runs on messages as they're posted. Any member can report a message, and any member can block an abusive user, which hides their messages and direct messages. Coaches can delete content within their own team. Reports come to a real person — see reporting.

Where is the data stored?

On Supabase (database, authentication and file storage) and Vercel (application hosting), both in the United States. This marketing site is served by Cloudflare. All traffic is encrypted in transit and passwords are hashed.

How do I delete my account and my data?

See account deletion. Email the support address and your account and associated personal information are removed within 30 days. Coaches can also delete players, photos, files, forms and messages from inside the app, and deleting a team removes its content.

Using it

Can I get the schedule into my phone's calendar?

Yes. Each team publishes a calendar subscription feed. Subscribe once in Apple Calendar, Google Calendar or Outlook and new games and practices appear automatically as the coach adds them.

Note that a subscribed calendar updates on your phone's own refresh schedule, which can lag by a few hours — for a last-minute field change, the chat announcement is faster.

Will parents get notified about games?

Everyone sets their own preferences — which categories they hear about, how far ahead, and quiet hours when nothing buzzes.

Real lock-screen push notifications land with the native apps that are in progress. Today, reminders appear in the app and the schedule is always current.

Are the forms legally binding waivers?

SeasonCenter gives coaches tools to distribute forms and collect typed signatures. Any agreement a form creates is between your league or organization and the family — SeasonCenter isn't a party to it and doesn't vouch for its legal effect. If your league needs a legally binding waiver, confirm with your own counsel that a typed signature meets its requirements. See the terms.

Does it work for sports other than soccer?

Yes. Nothing in the app is sport-specific — it's schedules, people, communication and paperwork. It's used the same way for basketball, baseball, softball, volleyball, flag football and hockey.

What it doesn't have is sport-specific scorekeeping or statistics.

What happens at the end of a season?

The team and its content stay put until you delete them, so you can look back at last fall's photos. When you're done, deleting the team removes its content.

Still deciding?

It takes about five minutes to find out for certain, and there's nothing to cancel afterwards.